Replies within one working day
Phone
Monday - Friday, 09:00 – 17:30
Office
Visits by appointment
A few details, then we talk
Tell us what you need, where things stand and what has been keeping you up at night. We’ll take it from there.
“Our books finally make sense. Haverell are quick to reply, thorough and genuinely easy to work with.”
Marcus Osei
Picks up new enquiries
We only use what you send to prepare for the call. No mailing list, ever.
Questions
What happens next
01
We read it properly
Marcus replies the same working day with a time that suits you, or a straight answer if that is all it needs.
02
Thirty-minute call
Bring last month's bank statement. We go through it together and tell you plainly what it needs.
03
A fixed price
In writing within two days, held for twelve months. No obligation and no chasing afterwards.
Visit us at
Lacewell Court
Come and see us
Two minutes from the Lace Market tram stop. Parking on Lacewell Court is limited, so the Fletcher Gate car park is easier.
Questions
Before you book a call
Anything not covered here? Email us and you will hear back the same working day.
Do I have to switch accounting software?
Only if you want to. We work in Xero and include the licence, but we are just as happy to keep you on QuickBooks or FreeAgent.
My books are two years behind. Is that a problem?
Not at all. We can bring your books up to date, get everything in order and show you clearly where things stand.
Will I always deal with the same person?
Yes. You’ll have one named bookkeeper who knows your business and picks up when you ring.
How does the switch from my current accountant work?
We handle the move for you, including writing to your current accountant and making sure your records come across smoothly.
Are you registered and insured?
Yes. We are supervised by HMRC for anti-money laundering and carry professional indemnity insurance.
What happens on the discovery call?
We’ll talk through your business, your current setup and where you need help. No pressure, just a straightforward conversation about what we can do.