Question 1

What makes and models do you work on?

Accepted Answer

We look after most petrol, diesel and hybrid cars and small vans. Tell us your make, model and year, and we’ll confirm we can take it on.

Question 2

Do I need to book in advance?

Accepted Answer

Booking ahead is best so we can plan your visit, but call our bookings line and we can often fit you in.

Question 3

Will I get a quote before any repairs begin?

Accepted Answer

Yes. We explain the recommended work and the cost before going ahead, and any extra work is always agreed with you first.

Question 4

How long will my car be with you?

Accepted Answer

It depends on the job, the car’s condition and parts availability. We’ll give you a time estimate when we confirm your booking.

Question 5

Can I choose a package?

Accepted Answer

Yes. You can book one of the listed packages, or call us for advice on the best option for your car.

Question 6

How can I pay?

Accepted Answer

We accept debit and credit cards, contactless payments and bank transfer.

Question 7

Do you guarantee your repairs?

Accepted Answer

Yes. Parts and labour carry a 12-month, 12,000-mile guarantee. Ask our team for the full written terms before you approve any work.

Question 8

How can I change my booking?

Accepted Answer

Call our bookings line or email us with your name, car registration and the new date you’d prefer.

Let’s Get You Back on the Road.

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