{"id":115,"date":"2026-11-06T15:54:03","date_gmt":"2026-11-06T20:54:03","guid":{"rendered":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/care-team-specialist\/"},"modified":"2026-11-06T15:54:09","modified_gmt":"2026-11-06T20:54:09","slug":"care-team-specialist","status":"publish","type":"page","link":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/careers\/care-team-specialist\/","title":{"rendered":"Care Team Specialist"},"content":{"rendered":"

Careers<\/a>  \/  Care<\/strong><\/p><\/div>

Care Team Specialist<\/h1>

Be the person members talk to before they book, while they wait and after the results come in.<\/p><\/div>

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Remote, US<\/p><\/div><\/div>

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Full-time<\/p><\/div><\/div>

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$64k \u2013 $80k<\/p><\/div><\/div><\/div>

Apply for this role<\/span><\/svg><\/a><\/div><\/div><\/section>

Most of our members aren\u2019t sick. They\u2019re curious, careful, or worried about one specific thing, and that first conversation decides whether testing helps them or just adds noise.<\/p><\/div>

What we care about<\/h2>

Honesty before sales. If someone doesn\u2019t need a panel yet, we want you to say so. That instinct is the main thing we hire for.<\/p><\/div>

A physician is on duty every shift, so there is always someone to hand a hard question to.<\/p><\/div>

What you would do<\/h3>
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Answer member questions by email and chat within a few hours<\/p><\/div><\/div>

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Help people choose the panel that fits their question<\/p><\/div><\/div>

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Coordinate bookings, rebookings and redraws<\/p><\/div><\/div>

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Flag clinical questions to the physician on duty<\/p><\/div><\/div><\/div>

What we are looking for<\/h3>
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Two or more years in a care, clinical or support role<\/p><\/div><\/div>

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Excellent written English and a warm, plain style<\/p><\/div><\/div>

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Comfortable saying 'you probably don't need this yet'<\/p><\/div><\/div>

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Phlebotomy or clinical background is a plus<\/p><\/div><\/div><\/div><\/div>

$64k \u2013 $80k<\/p>

Care<\/p><\/div>

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Team<\/p><\/div><\/div>

Care<\/p><\/div><\/div>

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Location<\/p><\/div><\/div>

Remote, US<\/p><\/div><\/div>

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Type<\/p><\/div><\/div>

Full-time<\/p><\/div><\/div><\/div>

Apply now<\/span><\/svg><\/a><\/div>

We reply to every application within a week, either way.<\/p><\/div><\/div><\/div><\/div><\/section>

Other openings<\/h2>

All roles<\/a><\/p><\/div><\/div>

Previous role<\/p><\/div>

Lab Operations Manager<\/h3>

Boston, MA \u00b7 On-site<\/p><\/div><\/a>

Next role<\/p><\/div>

Data Scientist, Biomarkers<\/h3>

Remote, US<\/p><\/div><\/a><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"

Careers  \/  Care Care Team Specialist Be the person members talk to before they book, while they wait and after the results come in. Remote, US Full-time $64k \u2013 $80k…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":111,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"uncoder-full-width","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":1,"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"predecessor-version":[{"id":142,"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/pages\/115\/revisions\/142"}],"up":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/pages\/111"}],"wp:attachment":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/tinsdale-health\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}