{"id":135,"date":"2026-11-07T07:32:16","date_gmt":"2026-11-06T21:02:16","guid":{"rendered":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/privacy-policy\/"},"modified":"2026-11-07T07:32:19","modified_gmt":"2026-11-06T21:02:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"uncoder uncoder-135 uncoder--page\" data-uncoder-doc=\"135\"><section class=\"uncoder-container uncoder-olcu09d uncoder-container--boxed\"><div class=\"uncoder-container__inner\"><div class=\"uncoder-container uncoder-dmteui4\"><div class=\"uncoder-text-editor uncoder-blr8nqn uncoder-text\"><p>Last updated 28 February 2026<\/p><\/div><div class=\"uncoder-container uncoder-afx6b53\"><h1 class=\"uncoder-heading uncoder-czqkyf2\">Privacy Policy<\/h1><div class=\"uncoder-text-editor uncoder-ixxh38s uncoder-text\"><p>Licensed local plumbers looking after Adelaide homes and businesses with care since 2009<\/p><\/div><\/div><\/div><div class=\"uncoder-text-editor uncoder-bfrjn6x uncoder-text\"><h2>Introduction<\/h2>\n<p>Ollander Plumbing respects your privacy and handles personal information in line with the Australian Privacy Principles. This policy and our website terms explain how we collect, use, store and disclose information from people (each, a \"User\") who use this website (\"Site\").<\/p>\n<h2>Personal information we collect<\/h2>\n<p>We may collect personal information from Users in several ways, including when Users visit our Site, request a quote, book a plumber, fill out a contact form, subscribe to our seasonal maintenance emails, respond to a survey, and in connection with other services, features or resources we make available on our Site.<\/p>\n<p>Users may be asked for, as appropriate, their name, email address, property address, phone number and payment details. Users may, however, browse our Site anonymously. We only collect personal information from Users if they voluntarily give it to us, for example when booking a job.<\/p>\n<h2>Non-personal and technical information<\/h2>\n<p>We may collect non-personal information about Users whenever they interact with our Site. This may include the browser name, the type of device, and technical information about how Users connect to our Site, such as the operating system, the internet service provider used, the pages visited and the time spent on each page.<\/p>\n<h2>Payment information<\/h2>\n<p>We may collect payment details when Users pay an invoice online. This information is used only to process the payment and is handled securely by our payment provider; we never store full card numbers.<\/p>\n<h2>How we use your information<\/h2>\n<p>Ollander Plumbing may collect and use Users\u2019 personal information for these purposes:<\/p>\n<ul><li>To complete bookings and payments: We use the information Users provide when booking a job only to deliver that service and send the invoice. We do not share it with outside parties except where needed to provide the service.<\/li><li>To send emails and SMS updates: The contact details provided may be used to confirm bookings, send arrival times, quotes and invoices, and reply to enquiries, questions and other requests. Users can opt out of marketing emails at any time.<\/li><\/ul>\n<h2>How we protect your information<\/h2>\n<p>We use appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, booking history, transaction information and any data stored on our Site.<\/p>\n<h2>Sharing your personal information<\/h2>\n<p>We do not sell, trade or rent Users\u2019 personal information to others. We may share general aggregated statistics, not linked to any personal information, about visitors and users with trusted suppliers and service partners for the purposes above. Personal details go to subcontractors only when they help complete your job.<\/p>\n<h2>Cookies<\/h2>\n<p>Our Site may use \"cookies\" to improve the User experience. A User\u2019s web browser places cookies on their device for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, some parts of the Site may not work properly.<\/p>\n<h2>Changes to this privacy policy<\/h2>\n<p>Ollander Plumbing may update this privacy policy and these website terms at any time, for example when our services, the law or the way we run our Site changes. When we do, we will revise the updated date at the top of this page. We encourage Users to check this page from time to time to stay informed about how we protect the personal information we collect, and you acknowledge that it is your responsibility to review it periodically and be aware of any changes. If you have a question about your personal information, would like to see or correct what we hold about you, or wish to make a privacy complaint, please contact us by email or phone and we will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).<\/p><\/div><\/div><\/section><section class=\"uncoder-container uncoder-t9lecpi uncoder-container--boxed uncoder-container--fit uncoder-lazy-bg\"><div class=\"uncoder-container__inner\"><div class=\"uncoder-container uncoder-jlcqp8v\"><div class=\"uncoder-container uncoder-c55dak8\"><h2 class=\"uncoder-heading uncoder-sdgj7qc\">Contact Ollander\u2019s local plumbers<\/h2><div class=\"uncoder-text-editor uncoder-j7o49ad uncoder-text\"><p>Get in touch today for fast, friendly plumbing help anywhere in Adelaide\u2019s east<\/p><\/div><\/div><div class=\"uncoder-button uncoder-t9b7gz4\"><a href=\"tel:+61870104826\" class=\"uncoder-btn uncoder-btn--primary uncoder-btn--md uncoder-hover-fill-up\"><svg class=\"uncoder-svg uncoder-btn__icon uncoder-svg--inline\" aria-hidden=\"true\" focusable=\"false\" display=\"block\" viewBox=\"0 0 36 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M 33.111 23.63 C 30.907 23.63 28.743 23.285 26.692 22.607 C 25.687 22.265 24.452 22.579 23.839 23.209 L 19.791 26.265 C 15.097 23.759 12.205 20.868 9.733 16.209 L 12.699 12.267 C 13.47 11.497 13.746 10.373 13.415 9.318 C 12.734 7.257 12.389 5.094 12.389 2.889 C 12.389 1.296 11.093 0 9.5 0 L 2.889 0 C 1.296 0 0 1.296 0 2.889 C 0 21.147 14.854 36 33.111 36 C 34.704 36 36 34.704 36 33.111 L 36 26.518 C 36 24.926 34.704 23.63 33.111 23.63 Z\" fill=\"currentColor\"\/><\/svg><span class=\"uncoder-btn__text\">Call Us : (08) 7010 4826<\/span><\/a><\/div><\/div><div class=\"uncoder-container uncoder-g75g9dv\"><form class=\"uncoder-form uncoder-iwmp351\" data-settings=\"{&quot;minTime&quot;:3,&quot;noLinks&quot;:false,&quot;maxLen&quot;:5000,&quot;tokenUrl&quot;:&quot;https:\\\/\\\/demo.iamavi.com\\\/portfolio\\\/ollander-plumbing\\\/wp-json\\\/uncoder\\\/v1\\\/forms\\\/token&quot;,&quot;messages&quot;:{&quot;required&quot;:&quot;This field is required.&quot;,&quot;email&quot;:&quot;Enter a valid email address.&quot;,&quot;url&quot;:&quot;Enter a valid web address.&quot;,&quot;tel&quot;:&quot;Enter a valid phone number.&quot;,&quot;number&quot;:&quot;Enter a number.&quot;,&quot;min&quot;:&quot;Enter a number of at least %s.&quot;,&quot;max&quot;:&quot;Enter a number no greater than %s.&quot;,&quot;date&quot;:&quot;Enter a valid date.&quot;,&quot;option&quot;:&quot;Choose one of the available options.&quot;,&quot;length&quot;:&quot;Use %s characters or fewer.&quot;,&quot;links&quot;:&quot;Links are not allowed in this field.&quot;,&quot;file_type&quot;:&quot;This file type is not allowed.&quot;,&quot;file_size&quot;:&quot;The file is too large (maximum %s).&quot;,&quot;file&quot;:&quot;The file could not be uploaded. Please try again.&quot;,&quot;fix&quot;:&quot;Please correct the highlighted fields.&quot;,&quot;network&quot;:&quot;The form could not be sent. Check your connection and try again.&quot;}}\" data-uncoder-js=\"form\" method=\"post\" accept-charset=\"UTF-8\" aria-label=\"Contact message\" action=\"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/uncoder\/v1\/forms\/submit?_redirect=https%3A%2F%2Fdemo.iamavi.com%2Fportfolio%2Follander-plumbing%2Fprivacy-policy%2F\"><div class=\"uncoder-form__fields\"><div class=\"uncoder-form__group uncoder-form__group--text uncoder-ri-jtobqhk is-required\" data-field=\"name\" data-type=\"text\" data-required=\"1\"><label class=\"uncoder-form__label\" for=\"uncoder-form-iwmp351-name\">Full name<\/label><input id=\"uncoder-form-iwmp351-name\" name=\"fields[name]\" class=\"uncoder-form__field uncoder-form__field--text\" required aria-required=\"true\" aria-describedby=\"uncoder-form-iwmp351-name-error\" type=\"text\" placeholder=\"Full name\" autocomplete=\"name\" maxlength=\"5000\"><p class=\"uncoder-form__error\" id=\"uncoder-form-iwmp351-name-error\" aria-live=\"polite\"><\/p><\/div><div class=\"uncoder-form__group uncoder-form__group--email uncoder-ri-vfd8llp uncoder-form__group--mw is-required\" data-field=\"email\" data-type=\"email\" data-required=\"1\"><label class=\"uncoder-form__label\" for=\"uncoder-form-iwmp351-email\">Email<\/label><input id=\"uncoder-form-iwmp351-email\" name=\"fields[email]\" class=\"uncoder-form__field uncoder-form__field--email\" required aria-required=\"true\" aria-describedby=\"uncoder-form-iwmp351-email-error\" type=\"email\" placeholder=\"Enter your email\" autocomplete=\"email\" maxlength=\"5000\"><p class=\"uncoder-form__error\" id=\"uncoder-form-iwmp351-email-error\" aria-live=\"polite\"><\/p><\/div><div class=\"uncoder-form__group uncoder-form__group--tel uncoder-ri-f27dg65 uncoder-form__group--mw\" data-field=\"phone\" data-type=\"tel\"><label class=\"uncoder-form__label\" for=\"uncoder-form-iwmp351-phone\">Phone number<\/label><input id=\"uncoder-form-iwmp351-phone\" name=\"fields[phone]\" class=\"uncoder-form__field uncoder-form__field--tel\" aria-describedby=\"uncoder-form-iwmp351-phone-error\" type=\"tel\" placeholder=\"Phone number\" autocomplete=\"tel\" maxlength=\"5000\" inputmode=\"tel\"><p class=\"uncoder-form__error\" id=\"uncoder-form-iwmp351-phone-error\" aria-live=\"polite\"><\/p><\/div><div class=\"uncoder-form__group uncoder-form__group--textarea uncoder-ri-mp4n2nn\" data-field=\"message\" data-type=\"textarea\"><label class=\"uncoder-form__label\" for=\"uncoder-form-iwmp351-message\">Message<\/label><textarea id=\"uncoder-form-iwmp351-message\" name=\"fields[message]\" class=\"uncoder-form__field uncoder-form__field--textarea\" aria-describedby=\"uncoder-form-iwmp351-message-error\" rows=\"4\" placeholder=\"Tell us what\u2019s going on\" maxlength=\"5000\"><\/textarea><p class=\"uncoder-form__error\" id=\"uncoder-form-iwmp351-message-error\" aria-live=\"polite\"><\/p><\/div><div class=\"uncoder-form__group uncoder-form__group--submit uncoder-form__group--mw\"><button type=\"submit\" class=\"uncoder-btn uncoder-btn--primary uncoder-btn--md uncoder-form__submit\"><span class=\"uncoder-btn__text\">Send Message<\/span><\/button><\/div><\/div><div class=\"uncoder-form__hp\" aria-hidden=\"true\"><label for=\"uncoder-form-iwmp351-hp\">Leave this field empty<\/label><input type=\"text\" id=\"uncoder-form-iwmp351-hp\" name=\"_hp\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/div><input type=\"hidden\" name=\"doc_id\" value=\"135\"><input type=\"hidden\" name=\"post_id\" value=\"135\"><input type=\"hidden\" name=\"element_id\" value=\"iwmp351\"><input type=\"hidden\" name=\"ts\" value=\"1794072353\"><input type=\"hidden\" name=\"token\" value=\"2c21001b2d96904202c843318302e5b604cc7e01fed25d17a479a613f9dbc910\"><div class=\"uncoder-form__notice\" id=\"uncoder-form-iwmp351-sent\" tabindex=\"-1\">Thanks. We reply to every enquiry within 24 hours.<\/div><div class=\"uncoder-form__message uncoder-form__message--success\" role=\"status\" aria-live=\"polite\"><\/div><div class=\"uncoder-form__message uncoder-form__message--error\" role=\"alert\"><\/div><\/form><div class=\"uncoder-text-editor uncoder-lpsmiqv uncoder-text\"><p>We reply to every enquiry within 24 hours, seven days a week.<\/p><\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated 28 February 2026 Privacy Policy Licensed local plumbers looking after Adelaide homes and businesses with care since 2009 Introduction Ollander Plumbing respects your privacy and handles&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"uncoder-full-width","meta":{"footnotes":""},"class_list":["post-135","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/pages\/135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/comments?post=135"}],"version-history":[{"count":0,"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/pages\/135\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/ollander-plumbing\/wp-json\/wp\/v2\/media?parent=135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}