{"id":20,"date":"2026-11-06T17:42:17","date_gmt":"2026-11-06T17:42:17","guid":{"rendered":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/terms\/"},"modified":"2026-11-06T17:42:19","modified_gmt":"2026-11-06T17:42:19","slug":"terms","status":"publish","type":"page","link":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"<div class=\"uncoder uncoder-20 uncoder--page\" data-uncoder-doc=\"20\"><section class=\"uncoder-container uncoder-uair0qm uncoder-container--boxed uncoder-container--fit\"><div class=\"uncoder-container__inner\"><div class=\"uncoder-container uncoder-tx6ns2j\"><div class=\"uncoder-text-editor uncoder-vmi6bds uncoder-text\"><p>Terms<\/p><\/div><h1 class=\"uncoder-heading uncoder-zej7wp3\">The fine print, <span class=\"tp-accent\">made friendly.<\/span><\/h1><\/div><div class=\"uncoder-text-editor uncoder-my4r003 uncoder-text\"><p>The terms that apply when you book appointments and use services at Lullwood.<\/p><\/div><\/div><\/section><section class=\"uncoder-container uncoder-fww0h8j uncoder-container--boxed\"><div class=\"uncoder-container__inner\"><nav class=\"uncoder-container uncoder-h58am1f\" aria-label=\"On this page\"><div class=\"uncoder-text-editor uncoder-mbeavaq uncoder-text\"><p>On this page<\/p><\/div><div class=\"uncoder-text-editor uncoder-ww7804q uncoder-text\"><ol><li><a href=\"#appointments\">1. Appointments<\/a><\/li><li><a href=\"#cancellations\">2. Cancellations<\/a><\/li><li><a href=\"#estimates-and-payment\">3. Estimates &amp; payment<\/a><\/li><li><a href=\"#wellness-plans\">4. Health plans<\/a><\/li><li><a href=\"#emergencies\">5. Emergencies<\/a><\/li><li><a href=\"#liability\">6. Liability<\/a><\/li><\/ol><\/div><\/nav><div class=\"uncoder-text-editor uncoder-avv58zn uncoder-text tp-legal\"><h2 id=\"appointments\">1. Appointments<\/h2><p>You can book online, by phone or in person. Please arrive 5 minutes early so we can check your pet in calmly. If you are more than 15 minutes late, we may need to rebook.<\/p><h2 id=\"cancellations\">2. Cancellations<\/h2><p>Free cancellation up to 24 hours before your appointment. Late cancellations or missed appointments may be charged a \u00a325 fee.<\/p><h2 id=\"estimates-and-payment\">3. Estimates &amp; payment<\/h2><p>We give a written estimate before any treatment. Payment is due at the time of treatment. We accept cards, contactless and approved payment plans for larger treatments.<\/p><ul><li>Written estimate before treatment<\/li><li>Payment at the end of the appointment<\/li><li>6-month plans for treatments over \u00a3500<\/li><\/ul><h2 id=\"wellness-plans\">4. Health plans<\/h2><p>Health plans are paid monthly by Direct Debit and can be cancelled at any time. Services already used in the current plan year are charged at full price if you cancel early.<\/p><h2 id=\"emergencies\">5. Emergencies<\/h2><p>Our 24\/7 line gives phone advice and arranges out-of-hours visits. Emergency fees apply outside opening hours.<\/p><h2 id=\"liability\">6. Liability<\/h2><p>We always act in your pet\u2019s best interests using accepted veterinary standards. Some treatments carry risks, which your vet will explain before you agree to them.<\/p><p class=\"tp-updated\">Last updated: October 2026. Questions about this page? Email <a href=\"mailto:hello@lullwoodvets.co.uk\">hello@lullwoodvets.co.uk<\/a> or ring <a href=\"tel:+441144960362\">0114 496 0362<\/a>.<\/p><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Terms The fine print, made friendly. The terms that apply when you book appointments and use services at Lullwood. On this page 1. Appointments 2. Cancellations 3. Estimates&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"uncoder-full-width","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}