{"id":19,"date":"2026-11-06T17:42:17","date_gmt":"2026-11-06T17:42:17","guid":{"rendered":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/privacy\/"},"modified":"2026-11-06T17:42:19","modified_gmt":"2026-11-06T17:42:19","slug":"privacy","status":"publish","type":"page","link":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/privacy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"uncoder uncoder-19 uncoder--page\" data-uncoder-doc=\"19\"><section class=\"uncoder-container uncoder-m8f3cuj uncoder-container--boxed uncoder-container--fit\"><div class=\"uncoder-container__inner\"><div class=\"uncoder-container uncoder-a8ztxmh\"><div class=\"uncoder-text-editor uncoder-nlzxrop uncoder-text\"><p>Privacy policy<\/p><\/div><h1 class=\"uncoder-heading uncoder-dcofx2z\">Your data, <span class=\"tp-accent\">handled with care.<\/span><\/h1><\/div><div class=\"uncoder-text-editor uncoder-nd64k5m uncoder-text\"><p>How Lullwood collects, uses and protects information about you and your pets.<\/p><\/div><\/div><\/section><section class=\"uncoder-container uncoder-w5p2b1a uncoder-container--boxed\"><div class=\"uncoder-container__inner\"><nav class=\"uncoder-container uncoder-lkrgh4b\" aria-label=\"On this page\"><div class=\"uncoder-text-editor uncoder-o1he68c uncoder-text\"><p>On this page<\/p><\/div><div class=\"uncoder-text-editor uncoder-hast89q uncoder-text\"><ol><li><a href=\"#information-we-collect\">1. Information we collect<\/a><\/li><li><a href=\"#how-we-use-it\">2. How we use it<\/a><\/li><li><a href=\"#who-we-share-it-with\">3. Who we share it with<\/a><\/li><li><a href=\"#how-long-we-keep-it\">4. How long we keep it<\/a><\/li><li><a href=\"#your-rights\">5. Your rights<\/a><\/li><li><a href=\"#cookies\">6. Cookies<\/a><\/li><\/ol><\/div><\/nav><div class=\"uncoder-text-editor uncoder-km984ig uncoder-text tp-legal\"><h2 id=\"information-we-collect\">1. Information we collect<\/h2><p>When you book an appointment, ring us or register as a client, we collect your name, phone number, email address and home address, plus your pet\u2019s name, species, breed, age and medical history.<\/p><ul><li>Contact details you give us<\/li><li>Pet health records and treatment notes<\/li><li>Payment details, processed by our payment provider<\/li><li>Basic website analytics, such as pages visited<\/li><\/ul><h2 id=\"how-we-use-it\">2. How we use it<\/h2><p>We use your information to provide veterinary care, send appointment and booster reminders, take payments and answer your questions. We never sell your data.<\/p><h2 id=\"who-we-share-it-with\">3. Who we share it with<\/h2><p>We only share information when it is needed for your pet\u2019s care or required by law \u2014 for example with referral practices, diagnostic laboratories, pet insurers you ask us to contact, or government animal health agencies.<\/p><h2 id=\"how-long-we-keep-it\">4. How long we keep it<\/h2><p>Clinical records are kept for at least six years after your pet\u2019s last visit, in line with standard practice for UK vets. Other data is deleted when it is no longer needed.<\/p><h2 id=\"your-rights\">5. Your rights<\/h2><p>Under UK GDPR you can ask for a copy of your records, ask us to correct them, or ask us to stop sending reminders.<\/p><ul><li>Request a copy of your data<\/li><li>Correct inaccurate details<\/li><li>Opt out of marketing messages<\/li><\/ul><h2 id=\"cookies\">6. Cookies<\/h2><p>Our website uses a small number of cookies to remember your preferences and understand how the site is used. You can turn them off in your browser settings.<\/p><p class=\"tp-updated\">Last updated: October 2026. Questions about this page? Email <a href=\"mailto:hello@lullwoodvets.co.uk\">hello@lullwoodvets.co.uk<\/a> or ring <a href=\"tel:+441144960362\">0114 496 0362<\/a>.<\/p><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy policy Your data, handled with care. How Lullwood collects, uses and protects information about you and your pets. On this page 1. Information we collect 2. How&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"uncoder-full-width","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.iamavi.com\/portfolio\/lullwood-vets\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}